![Financial Crime Matters](https://test.fraudfights.com/wp-content/uploads/2023/09/avatars-zeTPh7HujfG3cfei-TCwXvw-original-1-768x768.jpg)
In this podcast series, Kieran Beer (Chief Analyst at ACAMS) interviews the movers and shakers of the anti-financial crime world.
Listen for fast-paced conversations about the latest financial scandal to hit newsstands, and insights on trending Financial Crime topics.
Have something you’d like to hear covered? Email Kieran on [email protected] and tell us what matters to you. You can also follow Kieran on twitter www.twitter.com/kieranbeer
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In this episode of “Financial Crime Matters,” Kieran talks with Chris Ainsley, head of fraud risk management at Santander Bank.
Drawing on more than 20-year history at Santander, Chris details how financial institutions like his are fighting the current spike in online fraud that utilizes elaborate schemes to get customers to authorize payments from their accounts into the accounts of scammers.
With it now being possible to conduct all our banking, buying, selling and a host of other transactions online, banks are tasked with educating customers about the intricate subterfuges to trick them into authorizing payments to criminals, says Chris.
Financial institutions are having “very complex conversations” with customers to save them from victimization. “It’s not just “why are you making a payment at 2 pm in a foreign country’” anymore, which often involved a stolen or cloned ATM card that the bank quickly canceled and replaced, Chris says. Now, it’s sometimes about engaging a client at length as to why they want to make a seemingly dodgy transaction and warning them of the risk.
![Fighting Push-Payment Fraud and Other Online Scams, with Santander’s Chris Ainsley](https://i1.sndcdn.com/artworks-Q6wAzwW0BmE1lEId-QAsbvQ-t3000x3000.jpg)
![Fighting Push-Payment Fraud and Other Online Scams, with Santander’s Chris Ainsley](https://i1.sndcdn.com/artworks-Q6wAzwW0BmE1lEId-QAsbvQ-t3000x3000.jpg)
![Preventing Crime and Adopting a Regulatory Framework, with Kraken’s CJ Rinaldi](https://i1.sndcdn.com/artworks-mMthRuCNX1pa4b8P-fTOVbw-t3000x3000.jpg)
![Surviving Regulatory and Law Enforcement Scrutiny as a Compliance Officer, with Christina Rea](https://test.fraudfights.com/wp-content/uploads/2024/07/artworks-ck8MXCg4at3y0URF-H4G5PQ-t3000x3000-768x768.jpg)
![Tracking crypto and money mules, with IRS-CI’s Guy Ficco](https://test.fraudfights.com/wp-content/uploads/2024/07/artworks-BijpkrvEQuWZHPrp-DOhYmg-t3000x3000-768x768.jpg)
![Intercepting Terror Finance, with the FBI’s Eliza Odom](https://test.fraudfights.com/wp-content/uploads/2024/06/artworks-GWhR4vx1jCbTdUXS-WFOnQA-t3000x3000-768x768.jpg)
![Tracking and Seizing Drug Money, with Hennie Verbeek-Kusters](https://test.fraudfights.com/wp-content/uploads/2024/05/artworks-7kQ4ma2cBlFXp3gS-uNCQQA-t3000x3000-768x768.jpg)
![Seizing Assets So That Crime Doesn’t Pay, with Molly Moeser](https://test.fraudfights.com/wp-content/uploads/2024/05/artworks-sNjp3LzzfUtF8dtv-jvi71g-t3000x3000-768x768.jpg)
![Enlisting A.I. in the Fight Against Financial Crime, with Jennifer Shasky Calvery](https://test.fraudfights.com/wp-content/uploads/2024/04/artworks-XTRoSUPdVAuGf0oD-4uvORQ-t3000x3000-768x768.jpg)
![Making Sense of U.S. Anti-Financial Crime Measures, with Daniel Stipano](https://test.fraudfights.com/wp-content/uploads/2024/03/artworks-R9V6LpxGAfhs3zGr-SzaqzQ-t3000x3000-768x768.jpg)
![Identifying Financial Crime Threats, with Justine Walker and Craig Timm](https://test.fraudfights.com/wp-content/uploads/2024/02/artworks-XdwXhjM9tjvlJvVG-WbAytg-t3000x3000-768x768.jpg)